Get in Touch With Us
Got a question about something you read on this site, spotted an error, or want to suggest a sweepstakes casino we should take a closer look at? This page covers how to reach our editorial team and what you can expect once you do.
How to Get in Touch
Email is the best way to reach us. Send your message to [email protected] and a member of the team will read it personally. We don't run automated ticketing systems that bounce back generic replies — every email gets a real response from someone familiar with our content.
To help us answer faster, tell us upfront what your message is about. A short line like "correction request" or "question about coin redemption" lets us route it to the right person straight away.
What We Can Help With
- Questions about how sweepstakes casinos work — If you're unsure about the difference between Gold Coins and Sweeps Coins, how prize redemption works, or why a platform isn't available in your state, we're happy to point you toward the relevant explanation on our site.
- Corrections and accuracy flags — Sweepstakes operators change their offers, eligible states, and terms often. If you notice information on our site that looks outdated — a welcome offer that's changed, a state restriction that's shifted — please let us know so we can review it.
- Content suggestions — If there's a topic related to social casinos or sweeps coins casinos you'd like us to cover in more depth, we're open to hearing it.
- General site feedback — Whether you found something useful or think a page could be clearer, your input shapes how we improve the site.
A couple of things we can't do by email: we're not able to process coin redemptions, resolve account disputes, or verify your identity on behalf of any operator. Those matters need to go directly to the sweepstakes casino you're playing on, through their own customer support channel, since account details and prize redemptions are handled entirely by the operator, not by this site.
If You Need Support Beyond a Question
If you or someone you know is concerned about gambling-style play — whether that involves real-money wagering or the sweepstakes-style games covered on this site — please don't wait to reach out for help. Free, confidential support is available through the National Council on Problem Gambling and local Gamblers Anonymous meetings. Many sweepstakes casino operators also offer account tools like deposit limits and self-exclusion, and third-party gambling blocking software is available if you want an extra layer of control. Mentioning a concern in your message to us won't get you a clinical response, but we will point you toward the right resources.
Response Times and What Happens Next
We aim to respond within two business days. During busier periods — for example, around major seasonal promotions when several operators update their terms at once — it may take a little longer. If your message needs input from more than one person on the team, we'll let you know rather than leaving you waiting without an update.
We don't guarantee that every suggestion leads to a new article or that every correction results in an immediate change, but we do read and consider everything that comes in.
Before You Write In
A few quick checks can save you a round-trip:
- If your question is about a specific sweepstakes casino's terms, eligible states, or redemption thresholds, check the operator's own official rules page first — these change more often than most review sites can track in real time.
- If you're asking about legality in your state, remember that availability varies by state and some jurisdictions restrict or prohibit sweepstakes casinos. We can share general information, but we can't tell you definitively whether a platform is legal for you to use — that depends on your specific state's current laws.
- If you're outside the US and came across this page while researching alternatives, our coverage of trusted non GamStop casinos in the UK may be more relevant to what you're looking for.
Thank you for taking the time to reach out. Independent feedback from readers is part of what keeps our coverage of sweepstakes and social casinos accurate and useful.